Rounds at Putt in the Park usually go ahead in most weather. If three or more holes are unplayable because of waterlogging when you arrive, you can claim a 50% refund, and you can change or cancel a standard booking free of charge up to 48 hours before your tee time.
If it rains on the day
A shower rarely stops play. If severe weather makes the course unsafe and we cannot open, a member of our team will contact you directly, and you will receive a full refund. Every course has a licensed clubhouse café if you would rather wait for the rain to pass.
Changing or cancelling a booking
- More than 48 hours before your tee time: you can cancel for a full refund.
- Within 48 hours: you can rearrange your booking for another date, or receive a voucher for the value of your booking to use in the future.
- Waterlogged holes: if three or more holes are unplayable when you arrive, you can claim a 50% refund.
Parties, corporate events and private hire
For bookings of 10 or more people, if severe or unsafe weather (such as storms or flooding) makes the course unplayable, we may offer a new date or a refund. If your group decides not to play because of light rain, we can move your booking to another date, but the deposit is not refunded.
Wet weather: your questions answered
Will my round go ahead if it is raining?
Usually, yes. Rounds go ahead in most weather. We only close a course when severe weather makes it unsafe, and if that happens we will contact you.
Can I get a refund if the course is waterlogged?
Yes. If three or more holes are unplayable because of waterlogging when you arrive, you can claim a 50% refund.
Can I move my booking because of the forecast?
Yes. You can change or cancel free of charge up to 48 hours before your tee time. Within 48 hours, you can rearrange for another date or take a voucher.
Read our full refund policy and booking guidelines, or find your nearest course.