Frequently Asked Questions
You must book online, a maximum of 6 people per group.
While we do accept walk-ins if we can, we cannot guarantee you’ll be able to play without a booking, particularly on the weekend. To avoid disappointment, we recommend booking in advance to secure your slot.
Upon arrival, please proceed to the clubhouse, where our friendly staff will be on hand to assist you. They will provide clear instructions on where to pick up your clubs. Please arrive 10 minutes before your tee-off time to ensure a smooth and timely experience.
To secure your game, online payment in advance is required. However, we also accommodate walk-ins whenever possible. In such cases, you can conveniently make the payment at the clubhouse.
If your group has over 6 people, we recommend booking two consecutive tee times. This will ensure everyone can still enjoy the game while keeping the play moving. If you plan to bring a large party, we encourage you to contact our team. They can provide information about our party package options and availability for private hire.
For groups of 10 or more guests, we have a range of packages priced per person. You can find more information about these packages.
Absolutely! You can change your selected time and date for the booking. You can easily do this through your own Your Golf Booking account; log in and select amend booking on the account page. Alternatively, you can also contact a team member, and they will be more than happy to assist you in making the necessary changes.
Certainly! If your group size is below 6, you can easily add a player through your Your Golf Booking account. However, suppose your group already has 6 guests; you must book the next available time slot for the additional player(s). This way, you can split your team accordingly and accommodate everyone for an enjoyable game.
A round of mini golf at Putt in the Park lasts approximately 45 – 60 minutes, depending on your speed, accuracy, and group size. Playing times may vary, but we won’t rush you on the course.
There is no specific minimum age to play; however, we recommend a minimum age of 3 years and above to ensure an enjoyable experience.
An adult must supervise all children to ensure a safe and enjoyable experience. We kindly ask that one adult be present for every three children playing on the mini golf course. The adult(s) do not have to be playing.
No, you’ll always be able to play with your team.
Absolutely! We offer a range of clubs in different sizes and golf balls for your game.
Yes, you are welcome to bring your clubs if you prefer. However, we provide everything you will need.
Certainly! We encourage first-timers to give it a try. Our courses are designed for everyone, from beginners to the well-seasoned pro. So, regardless of your experience level, feel free to join in the fun and give it a swing!
Typically, games proceed as scheduled in most weather conditions unless severe weather poses a risk to public safety on the course. If you have concerns about the weather affecting your booking, you can cancel or change your booking up to 48 hours in advance. Suppose severe weather prevents Putt In The Park from operating. In that case, a staff member will contact you directly to inform you of the situation.
Absolutely! Dogs are allowed in the clubhouse but not on the golf course and must be on a lead at all times.
Cash refunds are only applicable if:
- Cancellation is made with more than 48 hours notice to the time of your booking.
- Severe weather causes an issue to the public’s safety on the course, and PITP cannot operate. In this event, a staff member will call you to notify you that this is the case.
If you are cancelling within 48 hours of your booked time slot for any reason not within PITP’s control, two options are available:
- Your booking can be re-arranged for any time in the future.
- A voucher, made to the equivalent value of your booked tickets, will be issued for use at any time.
All our venues open at 9am every day (including bank holidays). However, closing times vary for each venue and may be influenced by weather conditions and the time of year you plan to visit. To obtain precise information about the opening hours, we recommend referring to the course-specific page of the venue you are interested in, and checking the available tee times. This will provide you with the most accurate and up-to-date details.
Yes, all our venues are wheelchair accessible. Due to the nature of the game, access to the golf course may be limited for anyone experiencing mobility issues. All our courses involve different levels, ramps, steps, lower-level obstacles, uneven edges, and restrictive spacing. We want to make everyone’s experience the best it can be, so if you have any concerns regarding access, please speak to a team member to discuss any needs you or your party may have.
Our Battersea and Acton venues show some of the major sporting competitions in the clubhouse. Please refer to our social media channels (Instagram and Facebook) for updates on live sports showings.
There is no specific dress code for playing mini golf. However, we recommend wearing comfortable clothing and shoes suitable for outdoor activities. Please note that offensive or inappropriate clothing may not be permitted.
We’re afraid not; you must always keep your belongings with you.
Yes, we have free Wi-Fi available at all our venues.
Food and Drink
For our Battersea branch, we ask you to reserve a table in advance via our website; you can do this by visiting our Battersea page under COURSES. There’s no need for all our other branches; tables are on a first-come, first-serve basis.
Yes! We serve tasty dishes from our lunch menus every day. You can view our menus by visiting the course-specific page.
Certainly! You’re welcome to enhance your golfing experience by indulging in refreshments. The clubhouse offers a variety of options, including soft drinks, hot beverages, and alcoholic drinks for purchase.
Unfortunately, we have a policy that prohibits food consumption during gameplay. However, you can enjoy a satisfying meal before or after your game by visiting the clubhouse. You’ll find various food options there, ensuring you can refuel and satisfy your appetite.
No; only food and drinks purchased at Putt in the Park can be consumed on-site. Don’t worry, though; all our venues offer various options, including vegetarian, gluten-free, and vegan options, so there’s something for everyone!
If you have any allergies or dietary requirements that we should know about, please let us know. Please note that while we take every reasonable precaution when catering to guests with allergies, food is prepared in a kitchen where allergens may be present, so we cannot 100% guarantee no cross-contamination.
Our kitchen opening times differ from each venue and depend on the day and time of year. We usually serve food until 90 minutes before we close, but please contact the relevant venue to check.
There is no need to pre-order food and drink unless otherwise advised by a staff member – this would usually be for a large group booking.
For groups of 10 or more guests, we have a range of food and drink packages priced per person. You can find more information about these packages.
Of course! Please feel free to bring a birthday cake with you at the time of your booking, and we will look after it for you; speak to a member of our team upon arrival.
Events and Private Hire
Yes! We have a variety of party packages tailored for large groups. To explore the options and gather more information, please visit this link. It will provide you with all the details you need to choose the package that best suits your group’s needs.
Absolutely! We are pleased to offer private hire options for all our venues. For further details and inquiries, please contact the relevant venue via email. They will be able to provide you with comprehensive information and assist you with any questions you may have regarding private hire arrangements.
Certainly! We run children’s birthday parties for groups of 6 minimum. Children must be supervised on the course, so we kindly ask that one adult be present for every three children playing on the mini golf course. The adult(s) do not have to be playing. You can find more information on children’s parties.
The capacity of our venues may vary, but generally, we can cater to groups ranging from 10 to 70 individuals. If your party exceeds 70 people, please don’t hesitate to contact us. Some of our venues have larger capacities and can accommodate larger groups. We will be more than happy to assist you in finding the ideal venue that suits your specific party size.